Brown Owl Food Club & Shop

Organic for Rotorua

Our shop is now open! Visit us at 197 Ranolf St.

Shop hours: Tuesday - Friday: 10.00 am to 5.30 pm, Saturday: 10.00 am to 1.00 pm

Brown Owl’s goal is to provide the Rotorua community with affordable, safe, nutritious organic food, thereby enhancing our community’s health and wellbeing.

We are a non-profit organisation run mainly by volunteers who are passionate about organic food and community.

As a Brown Owl Club member you benefit from the club’s bulk buying power with weekly orders of fresh fruit and vegetables, dried goods and other groceries at cheaper prices. Brown Owl sources organically certified foods from around NZ, and we try to source as much locally grown produce as possible.

Organic and Local

Volunteering with Brown Owl

The club survives only by the work of volunteers! If you’d like to help out, please get in touch with our packing manager, Kym Eagleson. We need people to help with packing and delivering orders on Wednesdays (9am to 12pm) and processing dry goods on Mondays (9am to 1pm). Volunteers receive a 5% discount on their orders for every hour they volunteer (up to $50) and pay no packing fee. Volunteers who deliver orders are reimbursed at $2 a box. You can go onto a roster at a frequency that suits your schedule. Volunteering is great way to meet like-minded Brown Owlers!

How Brown Owl Food Club Works

  • Ordering opens on Friday afternoon and closes at 9.00pm on Sunday. You will receive an e-mail notification when it opens.
  • Stock is ordered from suppliers on Monday and arrives on Tuesday or Wednesday morning.
  • Orders are packed and delivered by volunteers on Wednesday mornings at the Ngongotaha Bowling Club.
  • Pick-up points and times on Wednesdays:
    • Ngongotaha Bowling Club, 11 Domain Ave, Ngongotaha - from 12:00pm to 6pm
    • Brown Owl Shop, 197 Ranolf Street - from 1.30pm to 5.30pm - phone 07 777 2110
    • Central, Unit 6, 2 Union St - from 1.30pm to 5.15pm
    • Owhata, Tiaki ELC, Umukaria Rd - from 2pm
    • Lynmore, 9A Fairley Rd - from 1.30-5.30pm
    • Hamurana , Fryer Road - from 3pm
    • Lake Okareka, 53 Summit Rd from 2pm
    • Home Delivery
  • After picking up your order, you wait for an e-mail invoice and pay Brown Owl’s account by the following Friday when the whole cycle starts again!


Membership is $30 per annum. Each order incurs a fee. Pick-up from Domain Ave is $4 (packing only), and all the other pick-up points are $6 per order (packing and delivery). Home delivery is $10 and is only available within the city or Ngongotaha/Hamurana area.

Membership Benefits
Click Here to Join Brown Owl


What Members are Saying

Brown Owl's long term commitment to supply organic produce is an asset to our community. I buy from Brown Owl because of the holistic philosophy and flexibility for ordering only what I need.
Jenny Lux


Organic food is just so much better for you. Before, I used to go all the way over to Tauranga to get my organic food. Now it's so good to have Brown Owl in Rotorua!

Rotorua local